---
title: "Control Your Data: Download, Delete or Opt Out | OWOX"
canonical: "https://www.owox.com/policies/control-your-data"
updated: "2026-11-03"
---

# Control Your Data

You are in control of the personal data OWOX holds about you. Each request section below carries its form — every request is handled by our data-protection team and processed under our [Privacy policy](/policies/privacy) and [Terms of service](/policies/terms-of-service).

## Download my data

To receive a copy of the personal data OWOX holds about you, submit the **Download my data** form below with the email address your OWOX account uses, or email [data-protection@owox.com](mailto:data-protection@owox.com) from that address. We’ll email your data within 30 days.

## Download my data

Request received. We'll email your data within 30 days.

## Delete my data

To have your personal data deleted, submit the **Delete my data** form below with the email address your OWOX account uses, or email [data-protection@owox.com](mailto:data-protection@owox.com) from that address. We’ll confirm by email once your data is deleted.

## Delete my data

Request received. We'll confirm by email once your data is deleted.

## Opt-out from emails

To stop receiving marketing emails, use the unsubscribe link in any OWOX email, or submit the opt-out form below.

You're opted out. It may take up to 72 hours to take effect.

## Opt-out from cookies

You can control and/or delete cookies as you wish — for details, see [aboutcookies.org](http://www.aboutcookies.org/). You can delete all cookies that are already placed on your device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

## OWOX Inc. subprocessors

OWOX engages certain subprocessors that may process personal data submitted to OWOX services. These subprocessors are listed below as may be amended by OWOX from time to time:

| Subprocessor | Country | Purpose | Engaged |
| --- | --- | --- | --- |
| Google LLC. | USA | Cloud application hosting, managed databases, AI processing through Vertex AI, and product analytics | 2018-05-25 |
| Intercom R&D Unlimited Company | Ireland | To provide technical support, to provide sales support, to update customer | 2018-05-25 |
| Zendesk, Inc. | USA | To provide technical support, to provide consulting, communicate with the client | 2018-05-25 |
| Stripe Inc. | USA | To receive payments | 2018-05-25 |
| OWOX Limited | Cyprus | Software development and maintenance | 2018-05-25 |
| Callendly LLC | USA | To book time for meetings | 2020-04-22 |
| Retention Yes Sp. Z.O.O | Poland | eSputnik tool to send email notifications to subscribers | 2021-10-01 |
| Fibery Limited | Cyprus | Internal task tracking and customer relationships management | 2022-06-01 |
| Twilio Inc. (SendGrid) | USA | Send transactional and service emails | 2025-11-19 |
| OpenRouter, Inc. | USA | Route AI requests to the configured model provider | 2025-12-19 |
| PostHog, Inc. | USA | Product analytics, including insights, heatmaps, session recording and feature flags. | 2025-12-24 |
| Cloudflare, Inc. | USA | Website hosting, content delivery, and network protection | 2026-09-08 |

## Links

Pages this page links to, on this site and on docs.owox.com. Where the page has a Markdown twin, its address follows the link.

- [Privacy policy](https://www.owox.com/policies/privacy) — /policies/privacy.md
- [Terms of service](https://www.owox.com/policies/terms-of-service) — /policies/terms-of-service.md