Plans and Pricing

You’ve Got Questions? We’ve Got Answers!

• What does the cost of OWOX BI plans depend on?

  The cost of the Marketing Data and Reports & Attribution plans depend on two factors:

  — The number of  unique users Users that are associated with a unique identifier whose data OWOX BI has processed.

  — The number of active pipelines from advertising services to Google Analytics and Google BigQuery.

• What pipelines fall under the limits?

  Any OWOX BI Pipelines to Google Analytics or Google BigQuery will be billed. Pipelines in the «beta» state won’t be billed.

• Is it possible to pay for pipelines above the limit or do I need to move to a new plan?

  Yes, you can pay for extra pipelines. If your current pipeline limit isn’t enough, you can switch to a plan with a higher limit or buy extra pipelines at the rate shown in the pricing chart for your current plan.

• What is the difference between the payment terms for plans?

  Marketing Data plans can only be paid by card on a monthly or yearly basis. Reports & Attribution and Enterprise plans are paid by invoice with a minimum one-year contract term.

• If we store CRM data in Google BigQuery and use SQL-queries to this data, do I need to pay for this?

  No. You only need to pay for the number of unique users whose data was sent to Google BigQuery via OWOX BI Pipeline, or is used in OWOX BI Attribution and OWOX BI Smart Data.

• What happens if my Project exceeds the limit for the number of unique users in the chosen plan?

  Extra payment will be for the following:

  • $3 for each 1,000 users over the limit in the Marketing Data plan;
  • $4,5 for each 1,000 users over the limit in the Reports & Attribution plan.

  For example, you had 1,302,000 unique users within the reporting month, and you used the Marketing Data plan with a limit of 1,300,000 unique users. In this case you will have to pay the standard price of $880 and extra $6 for exceeding the limit at the end of the month.

  You can track the current number of unique users in the Data used section of your bi.owox.com Project.

• I set up a pipeline in the middle of the month. How will it affect the cost?

  A pipeline is considered active — and thus billable — if at least 1 KB of data is transmitted through it during the reporting period. So the pipeline will be considered active and billable.

• What if I want to cancel my service?

  No problem, we can cancel it at any time.

  If you have a monthly subscription, payment for the next month will not be applied.

  If you have an annual subscription, you will be charged a penalty equal to the monthly fee tripled.

• How can I track the number of pipelines within my limit?

  On the Project Settings —> Usage page of your OWOX BI Project you can see the latest usage data and all applicable limits for your Project.

• Will I be billed for inactive pipelines?

  No. If data is not being sent via a pipeline or the pipeline is suspended or blocked for the entire reporting period, it will not be taken into account.

• How do you count unique users for billing purposes?

  A unique user is a website visitor associated with a unique identifier and whose BigQuery data has been processed by OWOX BI within a given month. Learn more about how we calculate unique users in the OWOX BI Help Center.