Goal Completion Rate is the percentage of sessions in which a user completes a predefined goal – such as submitting a form, signing up, or completing a purchase. It helps you understand how well your site converts visits into valuable actions.
Divide the number of completed goals by the total number of sessions during a given period, then multiply by 100 to get the percentage.
Goal Completion Rate (%) = (Number of Goal Completions ÷ Total Sessions) × 100
Goal Completion Rate (%) = (Number of Goal Completions ÷ Total Sessions) × 100
If your website had 10,000 sessions in a month and users completed 800 goals (e.g., sign-ups or purchases), your Goal Completion Rate would be 8%.
OWOX BI helps you track Goal Completion Rate by source, device, and funnel stage. Discover what drives completions and where users drop off – so you can improve paths to conversion.
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A good Goal Completion Rate depends on your industry and goal type, but higher rates generally mean your content and experience are aligned with user intent.
A low Goal Completion Rate may indicate that users don’t understand what to do, face technical issues, or aren’t motivated by your offer – resulting in fewer conversions.
Reduce the number of steps users must take to complete a goal – fewer clicks typically lead to higher completion.
Place clear, compelling calls to action in high-visibility areas and guide users toward next steps.
Use A/B testing to experiment with layouts, copy, and incentives that improve conversion likelihood.
