How server errors impact online forms
It often happens that a user has successfully passed the sales funnel and pressed the magic button, but oops, a server error occurred. What server errors can users face? How many orders were lost due to these errors?
To increase the number of leads / orders by identifying errors when data wasn’t stored on a server
Data to be analyzed:
Cases when the data should have been added to the database, but a server error occurs.
This report helps you determine:
- The error code that occurs when the server fails to response.
- The most common errors and technical user data (operating system, browser, etc.).
Results are used by:
Technical experts to eliminate potential errors and backup user’s data if errors occur.