How server errors impact online forms

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It often happens that a user has successfully passed the sales funnel and pressed the magic button, but oops, a server error occurred. What server errors can users face? How many orders were lost due to these errors?

Challenge

To increase the number of leads / orders by identifying errors when data wasn’t stored on a server

Data to be analyzed:

Cases when the data should have been added to the database, but a server error occurs.

This report helps you determine:

  1. The error code that occurs when the server fails to response.
  2. The most common errors and technical user data (operating system, browser, etc.).

Results are used by:

Technical experts to eliminate potential errors and backup user’s data if errors occur.