OWOX Cookie Policy
1. About this policy
This Cookie Policy explains how OWOX, Inc. (“OWOX”, “we”) uses cookies and similar technologies on OWOX websites and in OWOX products. It supplements our Privacy Policy, which explains how we process personal data, your rights and how to contact us.
Effective from November 10, 2026.
2. What cookies are
Cookies are small text files that a website stores in your browser. Similar technologies include local storage and pixels (tiny images in web pages or emails). In this policy, “cookies” covers all of them.
First-party cookies are set by OWOX. Third-party cookies are set by other companies whose services we use. Some cookies are deleted when you close your browser; others stay until they expire or you delete them.
3. Cookies we use
We group cookies in the same way as our cookie banner:
- Necessary (in our Privacy Policy: essential). They make our websites and products work: sign-in, security, and remembering your cookie choices. They are always on.
- Preferences (functionality). They remember your settings and tailor content to your actions on our websites.
- Statistics (performance). Our own analytics cookie (Section 4) and third-party analytics tools that show how our websites are used.
- Marketing (targeting/advertising). They help show OWOX offers on other websites.
We use third-party statistics and marketing cookies only if you allow them in our cookie banner.
4. Our own analytics cookie
We set a first-party cookie that holds a pseudonymous identifier. It lets us recognise return visits and understand which pages and campaigns bring people to OWOX. Its name and expiry are shown in the cookie list (Section 6).
We use this data only ourselves. We do not sell it, share it for advertising or give it to analytics or advertising vendors.
After you sign in, our products use the same identifier. When you create an OWOX account, we link it to the earlier visits we can recognise. We keep website visit data for up to 25 months. See Sections 4.8 and 7 of our Privacy Policy.
5. Your choice depends on where you are
5. Your choice depends on where you are
Whether we set our analytics cookie depends on the laws of the country you visit from:
- in some countries, we set it unless you refuse statistics in our cookie banner;
- in others, we set it only after you allow statistics in the banner;
- in the remaining countries, we set it by default, and you can object at any time (Section 7).
Where our cookie banner is shown, it tells you which choice applies to you.
If we do not set the cookie because of your choice in the banner, we still count the page view. We record it without the identifier, your IP address and your browser and device details, keeping only the country.
6. Cookie list
The list below is generated by our consent tool, Cookiebot, from regular scans of our websites. For each cookie it shows the name, who sets it, its purpose, category and expiry.
Necessary
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __cf_bm | apollo.io | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| cf.turnstile.u | challenges.cloudflare.com | This cookie is used to distinguish between humans and bots. | Persistent | HTML Local Storage |
| CookieConsent | www.owox.com | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| dmn_chk_# | owox.com | Used to maintain the overall functionality of the website: Assigns the user to a server and detects potential errors on specific servers, allowing the website to reassign the users to another server. | Session | HTTP Cookie |
| X-CSRF-TOKEN | aplo-evnt.com | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | Session | HTTP Cookie |
Preferences
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| intercom-device-id-# | owox.com | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 271 days | HTTP Cookie |
| intercom-id-# | owox.com | Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | 271 days | HTTP Cookie |
| intercom-session-# | owox.com | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 7 days | HTTP Cookie |
| intercom.intercom-state-# | js.intercomcdn.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML Local Storage |
| intercom.intercom-state-# | www.owox.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML Local Storage |
| tab-cmo-dashboard | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-digital-marketing-dashboard | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-facebook-ads | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-google-ads-dashboard-for-google-sheets | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-google-analytics-4-paid-channels-report-template | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-net-sales-review | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-quickbooks-accounting | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-saas-report | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
| tab-stripe-payments | www.owox.com | Remembers which tab of this OWOX dashboard example the visitor opened last, so the page opens on it next time. Stored in the browser only and not sent to OWOX. | Persistent | HTML Local Storage |
Statistics
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | owox.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _ga_# | owox.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie |
| ouid | owox.com | Set by OWOX to recognize a returning visitor across owox.com sites and to measure which pages and sources bring visitors and sign-ups. It contains a random ID only. The data is used for OWOX’s own analytics and is not shared with third parties. If you sign up, we will notify you before linking it to your OWOX account, including how to request unlinking. | 13 months | HTTP Cookie |
| ph_#_posthog | owox.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 year | HTTP Cookie |
| ph_#_posthog | www.owox.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTTP Cookie |
| ph_#_primary_window_exists | mrph.owox.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML Local Storage |
| ph_#_window_id | mrph.owox.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML Local Storage |
| ph_phc_XVzwsjQb0IWw4KLmLnxSgVGBbdWSFLEjYgFJUr00DBA_posthog_cpm | www.owox.com | Used by PostHog to collect statistics on how visitors use the website. | Session | HTTP Cookie |
| ph_phc_XVzwsjQb0IWw4KLmLnxSgVGBbdWSFLEjYgFJUr00DBA_session_registered_properties | mrph.owox.com | Used by PostHog to store the properties of the current statistics session. | Session | HTML Local Storage |
Marketing
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _gcl_ls | www.owox.com | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. | Persistent | HTML Local Storage |
| _leadgenie_session | aplo-evnt.com | Used by Apollo.io to keep a session for its website visitor tracking, which identifies companies visiting the website for sales and marketing purposes. | Session | HTTP Cookie |
| 663cca0a468b380300c7a076_canTrack | assets.apollo.io | Used by Apollo.io to store whether the visitor may be tracked for sales and marketing purposes. | Persistent | HTML Local Storage |
| 663cca0a468b380300c7a076_eventQueue | assets.apollo.io | Used by Apollo.io to queue the visitor's page events before sending them for sales and marketing analysis. | Persistent | HTML Local Storage |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker |
| apolloAnonId | assets.apollo.io | Used by Apollo.io to assign an anonymous ID to the visitor, so that return visits can be recognised for sales and marketing purposes. | Persistent | HTML Local Storage |
| gtm_id | intercom.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 1 year | HTTP Cookie |
| LAST_RESULT_ENTRY_KEY | www.youtube-nocookie.com | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| TESTCOOKIESENABLED | www.youtube-nocookie.com | Used to track user’s interaction with embedded content. | 1 day | HTTP Cookie |
| yt-icons-last-purged | www.youtube-nocookie.com | Necessary for the implementation and functionality of YouTube video-content on the website. | Persistent | HTML Local Storage |
| ytidb::LAST_RESULT_ENTRY_KEY | www.youtube-nocookie.com | Used to track user’s interaction with embedded content. | Persistent | HTML Local Storage |
| YtIdbMeta#databases | www.youtube-nocookie.com | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
7. How to refuse, withdraw or delete
7. How to refuse, withdraw or delete
- Cookie banner. Change or withdraw your choice at any time: Change cookie settings.
- Our own analytics. To object, write to data-protection@owox.com, ideally from your account email. See “Your right to object” in Section 3 of our Privacy Policy.
- Browser settings. You can block or delete cookies in your browser. If you block necessary cookies, sign-in and some features may not work.
- Email pixels. To stop them, turn off automatic image loading in your email app.
8. Changes and contact
We update this policy when the way we use cookies changes. The date at the top shows the current version. Questions: data-protection@owox.com.